Digital Key Feature in My Disney Experience App

Over the last several months, Disney has received great feedback from Guests using the recently launched vacation tools in the My Disney Experience app – from shopping for merchandise and mobile ordering food to checking into Disney Resort hotels on-the-go and viewing bus times. One of these exciting new features includes the ability for Guests to use their Bluetooth®-enabled mobile phone to unlock their hotel room door with a Digital Key feature. This represents another seamless room-entry option for guests to use, in addition to their MagicBands. This technology made its initial debut at Disney’s Wilderness Lodge earlier this year, and this week, Disney is completing its rollout to Disney Resort hotels at Walt Disney World® Resort, including Disney Vacation Club properties.

Using a digital key can help add convenience and flexibility to a guests’ stay, whether they simply prefer the look and feel of their mobile phone, or if they need a backup option after accidentally locking themselves out of their room (it happens to the best of us). The feature was designed with a distinctly Disney touch, and if guests listen closely, they’ll hear the sound of pixie dust filling the air as their hotel door opens.

Guests can also use their digital key to unlock the hotel entrance gate and common area doors requiring a key, which may include fitness centers, elevators and club level lounges. And arriving travel parties that have checked in online may even use their digital key to bypass the front desk, similar to what they are able to do with the MagicBand, giving them the opportunity to go directly to their room when it is ready and start their vacation even faster.

Each Guest staying in the room with a My Disney Experience account may opt-in and activate the feature on their check-in day through a brief set up process in the app. To enter their room, guests tap the “Unlock Door” button and then simply hold their phone against the door lock.

The Digital Key feature is the latest in the evolution of keyless room entry, which began with the MagicBand, the unique all-in-one device that allows you to effortlessly access the plans and vacation choices you’ve made in My Disney Experience. Guests can choose to use either or both options for room entry throughout their trip, but remember to wear your MagicBand for all other uses, including park entry, FastPass+ redemption, linking Disney PhotoPass images and more.

Be sure to download the latest version of My Disney Experience today for iOS or Android to opt-in and activate your digital key during your Disney Resort hotel stay and discover all of the other great features in the app.

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Android is a trademark of Google LLC.

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JM Oliveri

JM has been a Disney fanatic his whole life. He has a life-long love of all things Goofy and is a big kid at heart. JM is from NY and loves to visit WDW several times per year. He can tell you lots of things about Disney and/or help you plan your DREAM Disney Vacation. He is an authorized Disney Vacation Planner and Travel Agent.
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